The personal information we collect in our website and blog
The moment you are registering on our site you will be requested to enter your mailing address, email and any other detail that may be of great help for communication purposes for better service delivery experience.
When do we collect information?
When interacting with our site in different occasions is when we collect your data. In most cases we collect your information when you register in our site, place an order, open a claim ticket with us or even when on a live chat for compliance purposes.
How do we use your information?
The main ways through which we use your information may be identified in the following ways;
•Helps use to personalize and be in a capacity to deliver the type of product that specifically suits you.
•Helps us to identify any issue with our website and correct to serve our clients better
•It enables us to improve our customer care services through responding to your requests.
•Helps in surveys and promotion or sales features administration
•It quickens the speed to which we process your requests
•Features in delivering ratings and reviews of services delivered
•It is a better way of following any communication between you and the website.
How do we protect your information?
We ensure that our website remains protected as it is our first priority to continuously scan for any security holes and vulnerabilities. Our site uses the most current Malware scanning regularly to detect and protect any vulnerabilities.
The information you give to the website is stored in secure networks and only accessible by few administrators who have legal permits by the company. The administrators of the site keep the information confidential as required by legal terms and requirements of the system. Additionally all sensitive information you supply to us is encrypted using Secure Socket Layers technology for optimal security (SSL).
To enhance security all details entered during the order placement period or access of the client information are stored and processed through a gateway provider outside our servers.
Do we use ‘cookies’?
The cookies are essential in knowing the customer preferences in any subsequent visits.
Compile aggregate information in line with the site traffic and interactions of users and the site.
At times we may use the given cookies to master and track the information through a trusted third party on our behalf.
Cookies are manageable through either turning on or off on your PC through the use of a pop-up notification that is seen as a warming on each time they are being send. The best way to manage the cooking is to master your browser settings.
If users disable cookies in their browser:
Turning off cookies may make some of the features not to function as it is supposed to make the site work in the right way. Some of the features will only function well if the cookies are not turned off and they enable clients to have the best experience.
The site does not sell, trade or transfer to any other outside parties the client personally identified information unless there is a prior communication with the clients. The transfer does not include the website hosting partners and any other parties that are partakers of website operations or even serving the users. Our policies allows us to release the information if the action is in line with the legal requirements and complies with the way we enforce our policies to protect ours or others rights safety or property.
However, on discretion of our visitors the non-personally identifiable information may be provided to other parties solely for marketing, product promotion or any other legal use.
Seldom, we offer at our consent we may offer a third party products or services we render on our site. The third party websites have different and unique independent privacy policies. Therefore, we have no liability or responsibility over the content and actions of the linked sites. However, we assure maximum protection on the integrity of our site and allows user’s feedback about the websites.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
The users can visit our website anonymously.
Our privacy link includes the word Privacy as a minimum and is easily traceable on the specified page above.
Does our site allow third-party behavioral tracking?
To all our clients and visitors it is necessary to know that we allow third-party behavioral tracking
Fair Information Practices
The fair information practices principles build the foundation of privacy law in the United States of America and also the concepts that they have been able to play in the development of the information protection laws across the world. Comprehension of the Fair Information Practice principles and the manner of implementation should be implemented is critical to concur with the numerous Privacy Laws to protect Personal Identifiable Information.
As a way to comply with Fair Information Practices we will take a responsive action to notify you via email should data breach occur within 7 business days.